Privacy Policy & MSA

BINDING AGREEMENT AND SCOPE OF SERVICES. This document constitutes a legally binding, comprehensive, and exclusive agreement (the "Agreement") between Growth Genesis LLC, a Limited Liability Company organized and existing under the laws of the State of Florida, United States ("Growth Genesis," "We," or "The Company"), and you, whether an individual or a corporate entity ("The Client"). By accessing our website, engaging consulting services, using our automation software (SaaS), or interacting with our artificial intelligence agents, you acknowledge having read, understood, and agreed to be bound by all terms set forth herein without modification. Growth Genesis LLC operates as a hybrid technology consulting firm and marketing agency; our relationship with the Client is strictly that of an independent contractor, and nothing in this Agreement creates a partnership, joint venture, or employment relationship. We reserve the exclusive right to determine the technical methods for service delivery, including the use of subcontractors and third-party infrastructure. If you do not agree with any part of these terms, your sole remedy is to immediately cease use of our services and disconnect from any interaction with our systems.

ARTIFICIAL INTELLIGENCE, VOICE TECHNOLOGY, AND RECORDING CONSENT. Our services utilize advanced generative AI and voice synthesis technologies. CRITICAL NOTICE: By initiating a call, receiving a call, or interacting with our web-based voice widgets, you explicitly, informedly, and irrevocably consent to the real-time audio recording, automatic transcription of the conversation, storage of logs on secure servers, and biometric analysis of your voice (including tone and sentiment). This consent constitutes sufficient notice and full compliance under the Florida Security of Communications Act (Chapter 934) and international wiretapping statutes. If you do not consent to being recorded by an AI, you must disconnect immediately. Furthermore, the Client acknowledges that AI services are probabilistic and non-deterministic systems that may generate incorrect information or "hallucinations." Growth Genesis LLC does not guarantee the accuracy, truthfulness, or completeness of any response generated by our AI Agents and explicitly disclaims all liability for financial losses, legal decisions, or medical decisions made based on reliance on information provided by the AI. You agree not to use "Prompt Injection" techniques or social engineering against our systems; any manipulation attempt will result in immediate service termination without refund.

DISCLAIMER ON MARKETING, ADVERTISING, AND PAYMENTS. For digital marketing and lead generation services, you expressly acknowledge that Growth Genesis LLC offers no warranties, express or implied, regarding specific results, including Return on Investment (ROI), Return on Ad Spend (ROAS), Cost per Lead (CPL), or sales volume. Marketing performance is subject to market volatility and changes in platform algorithms (Meta, Google, TikTok) outside our control. You agree that all advertising budgets are paid directly to the platforms and are your sole responsibility; Growth Genesis is not responsible for reimbursing ad spend under any circumstances, nor shall it be liable for account suspensions, bans, or ad rejections imposed by third parties. Regarding billing, all payments made to Growth Genesis LLC for services, setup fees, or subscriptions are final and non-refundable due to the intangible nature and high intellectual cost of the services. You agree to contact us to resolve disputes before initiating a chargeback; initiating an unjustified chargeback will be considered a material breach and friendly fraud.

INTELLECTUAL PROPERTY, THIRD-PARTY INFRASTRUCTURE, AND DATA. Growth Genesis retains all intellectual property rights over its "Background IP," methodologies, pre-existing code, and automation workflows. Upon full payment, the Client is granted a non-exclusive license for internal use, with resale or reverse engineering ("White Label") explicitly prohibited without prior agreement. To provide services, we act as integrators of third-party infrastructure (such as OpenAI, VAPI, Twilio, AWS); we are not responsible for service interruptions or downtimes caused by these providers. Regarding data, you represent and warrant that you have obtained all necessary legal consents (including TCPA and GDPR compliance) to contact any "lead" you upload to our systems. You agree to indemnify, defend, and hold harmless Growth Genesis LLC from any claim, fine, or damage arising from your violation of privacy laws or telemarketing regulations.

LIMITATION OF LIABILITY, JURISDICTION, AND APPLICABLE LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF GROWTH GENESIS LLC SHALL BE STRICTLY LIMITED TO THE AMOUNT OF SERVICE FEES ACTUALLY PAID BY YOU DURING THE THREE (3) MONTHS PRIOR TO THE INCIDENT. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA. This Agreement shall be governed by and interpreted exclusively under the laws of the State of Florida, United States. You irrevocably accept the exclusive jurisdiction of the state or federal courts of Florida to resolve any dispute, waiving any objection to jurisdiction or the laws of your country of residence. For legal notices: hello@growthgenesis.us.